We accept cancellations with full refund, due to weather or other reasons, up to 24 hours in advance of delivery time.
For any other cancellations made less than 24 hours before delivery time, we can refund 50%, or reschedule your ride pending availability.
Call, we don’t bite, not even the dogs.
Most of the time, we ride in all weather conditions all year round (or open a bottle of wine). We bring rain gear and sun lotion, just in case.